Our People
Behind every training experience at CSMART is a network of expert teams working together seamlessly.
Meet the Teams
IT & Facilities
Our IT & Facilities team ensures that the technology and environment behind CSMART runs seamlessly. From maintaining advanced simulation systems and supporting day-to-day office IT operations to overseeing facility services such as building maintenance, workplace health and safety, cleaning, and building security, they provide the essential foundation that enables everything we do. The team also includes our Medical Center professionals, supporting the health and wellbeing of those training and working at CSMART.
Maritime Professional Development (MPD)
MPD is at the heart of learning design at CSMART. This team develops innovative, scenario based training programs, including STCW courses, combining development and maintenance of core competencies with curriculum expertise, instructional & learning experience design, and analytics to support crew performance across the fleet.
Operations
Operations is central to CSMART’s training delivery, combining expert instructors with a dedicated support team. Together, they ensure high-quality, immersive learning and seamless execution. From planning and scheduling to providing a consistently professional and impactful experience for every participant.
Simulation Studies
At CSMART, high fidelity simulations support Carnival Corporation Fleet Operations even beyond training. The team creates simulator models and scenarios so that captains and marine pilots can test port maneuvers and mooring arrangements by identifying safety margins and good practice in a controlled environment.
Corporate Cadets
The Corporate Cadet team develops future maritime officers for Carnival Corporation’s global fleet. By guiding cadets through structured learning journeys between maritime academies and sea-based training, it fosters professionalism, pride and loyalty—building a strong pipeline of skilled officers who embody company values worldwide.
Maritime Standards
Maritime standards team, that works in collaboration with Fleet Captains and Fleet Chief Engineers, is representing the strong bond between the shore and onboard performance of the Officers.
Aligning knowledge and skills that are taught at CSMART with practical experience, they help enhancing safety standards and carve the best practices across the fleet.
Business Services
Business Services provides the backbone that supports the entire organization. Covering HR, finance, communications, culture and legal, this team enables all departments to function effectively and deliver at scale.
CSMART Hotel
CSMART Hotel provides a dedicated environment for professionals attending training at CSMART. Since 2016, the hotel has been purpose-built to support the training experience of officers.
Everything is designed to create a balance of comfort, functionality and a calm atmosphere to support your training experience. Our team is happy to welcome you and ensure your stay runs smoothly from arrival to departure!
Leadership Team
Our leadership team sets the direction for everything we do.
Led by Mark Jackson, Senior Vice President and Managing Director, our leadership brings together expertise across learning, operations, technology and maritime standards.
From Maritime Professional Development and Corporate Cadets to IT & Facilities and Business Services, each leader ensures their area stays forward-thinking, operationally relevant and aligned with the needs of the fleet.
Department Directors
Lars Husted
Director, IT & Facilities
John Allen
AVP, Maritime Professional Development
Sophie Shaughnessy
Senior Director, Corporate Cadets
Gea Harder
Senior Director, Business Services
Sander Groothuis
VP, Operations
